Managed Virtual Assistance
Achieve more while living life – Your Workforce Online makes ‘getting help’ easier. One virtual assistance team for all of your business & personal needs.
Not sure what to delegate?
Our skills aren’t limited here, but this ultimate task list will help you grasp the idea of what you can delegate down to Your Workforce Online VAs.
What our clients say about us.
Why do business owners and professional need virtual assistants?
Having a virtual assistant can be a game-changer for businesses and professionals alike. A virtual assistant not only optimises your daily tasks and improves efficiency, but also allows you to focus on the core aspects of your business or profession. By delegating tasks such as scheduling, email management, and others to a virtual assistant, you can better utilise your valuable time and resources.
Additionally, a virtual assistant is typically more cost-effective than hiring a full-time employee, offering flexibility and scalability based on your unique needs.
Capable Virtual Assistants
Your Title Goes Here
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Administrative Virtual Assistants
Our Administrative VAs are the backbone of business operations, ensuring everything runs smoothly behind the scenes. Whether you’re looking for general administrative support or specialized tasks, our team can handle it all.
General Administrative VA
- Handles scheduling, email management, and client communications.
- Manages travel arrangements, meeting coordination, and task prioritization.
- Provides reliable support in day-to-day operations, freeing up your time for high-level decision-making.
Specialized Administrative VA
- Customer Support: Assists with customer inquiries, manages live chats, and ensures prompt email responses.
- Project Management: Oversees project timelines, team coordination, and deadline tracking.
- Sales & Marketing: Manages CRM systems, email marketing campaigns, and sales funnels.
- E-commerce: Handles product listings, inventory management, order fulfillment, and customer inquiries specific to online stores.
- Financial/Bookkeeping: Provides bookkeeping, invoicing, payroll management, and financial reporting services.
Our Administrative VAs are skilled in various platforms and tools, offering tailored services based on your unique business needs.
Creative Virtual Assistants
Our Creative VAs bring your vision to life, offering expertise in design, content creation, and branding. They are perfect for businesses looking to enhance their visual and written communication without the need for a full-time in-house team.
Graphic Design VA
- Creates visually engaging designs for social media, websites, presentations, and marketing materials.
- Designs logos, brochures, and banners that align with your brand identity.
- Ensures consistent branding across all platforms, from digital to print.
Content Writing VA
- Produces blog posts, articles, website copy, and marketing content tailored to your brand voice.
- Specializes in SEO content creation to boost your online visibility.
- Crafts compelling product descriptions, press releases, and newsletters.
Our Creative VAs collaborate closely with you to ensure that every piece of content reflects your brand’s personality and goals.
Technical Virtual Assistants
Our Technical VAs provide specialized support for businesses needing expertise in IT, web development, and technical troubleshooting. They ensure your systems are running efficiently, and your digital presence is optimized.
Web Development VA
- Builds, maintains, and updates websites, ensuring they are fully functional and responsive.
- Handles web hosting, domain management, and plugin updates for a smooth user experience.
- Provides custom development solutions to suit your business goals.
IT Support VA
- Assists with software troubleshooting, system setup, and general IT support.
- Ensures data security, manages backups, and handles basic network troubleshooting.
- Implements cloud solutions, manages servers, and supports remote teams with tech issues.
Our Technical VAs are equipped with the latest tools and expertise to keep your business technology operating seamlessly, ensuring efficiency and security.
Our Proven Process
Discovery
Have an online meeting with our delegation specialist who will help you understand the support you need to get the results you want. Our goal is to understand how to create value in your business, whether its getting your time back, or helping your business grow.
Onboarding
We'll hand pick the VA that's the perfect fit for your needs and assign him or her as your primary. We'll set up a meeting with you to meet the VA and explain the next steps. In this stage, we also sign the service agreement, set up the payments, and establish our communication routes.
Learning
During the first month of your VA, our Operations Team guided by our Delegation Specialists will help integrate your VA to your business. Based on your leadership style, and your goals, we help further develop your VA specific to your needs.
Working
Once your VA is all settled and while he or she is helping you with business tasks, our Operations Team will continue to oversee their work to ensure that it always meet your desired outcome. We also hold monthly coaching sessions for our VAs to make sure they continue to grow and are able to provide new intiatives.
Meet Your Workforce Online
Frequently Asked Questions
Your Title Goes Here
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
How quickly can I have a VA?
After your discovery call, we ask for 7 business days to put your thoughts into action. Another 2 days to set everything up – and you’re VA will be all ready to help you on your day-to-day tasks.
How does payment work?
Upon signing your service agreement, we provide you a subscription link which makes the payments convenient. We are postpaid on a monthly basis.
We accept bank transfers – via Wise, and debit/credit cards via Stripe or PayPal.
Part time or full time?
To experience the true value of delegation, we do recommend getting a full time VA for 8 hours day, 5 days a week.
If you need part time, 10-20 hours per week, this is also available for a different hourly rate than full time VAs.
What if I don't use up my time?
Our Delegation Specialists and Management team will always be proactive when it comes to encouraging you on how to best utilise your VA’s time.
But just because you didn’t delegate, doesn’t mean the VA won’t be paid. We don’t roll unused hours because our VAs has already dedicated those hours for you.
virtual assistant
virtual assistant
What timezone does my VA work on?
For full time VAs – they will follow your timezone, and you can identify a shift time for them. Our Delegation Specialist will help you identify the time range where in you need support the most.
For part-time VAs where they have less than 40 hours of work, we’ll discuss the availability between you and the VA to find the best time that would work both ways!
Information risk?
All of our VAs are employed and we contracts in place with them. On top of this, we also will have a Service Agreement with you that covers non-discloure.
The benefit of working with a Managed VA team is that you don’t need to worry about the risk of your information getting elsewhere. Our VAs have been trusted with payment information, business secrets, and passwords.
Specifically for passwords, we use a Password Management Tool – 1Password – so you can provide your passwords to the Success Manager or your VA and it’ll be safely stored there. You can also invite your VA to the tool that you use for more convenience – like LastPass or others.
Do I need to pay for my own tools?
That depends on you and what we have available to use. For example, tools like Canva, or Adobe – we already have those. You can take advantage of that and you won’t need to sign up for your own account. But since it’s our internal tool which is only meant to be used by your VA, you can only have access to graphics made, but not to the tool itself to use it on your own.
What is my VA gets sick? Or is unavailable?
As a Managed VA team, this is something we try to address as much as possible. Though you have 1 primary VA – there’s a Success Manager on top of your VA. Our Success Managers are aware of the processes and work being done by our VA, and in the case of your VA’s unforseen absence, it is our Success Managers who swiftly comes to assist you – for uninterrupted support.