Managed Virtual Assistance
Achieve more while living life – Your Workforce Online makes ‘getting help’ easier. One virtual assistance team for all of your business & personal needs.
Not sure what to delegate?
Our skills aren’t limited here, but this ultimate task list will help you grasp the idea of what you can delegate down to Your Workforce Online VAs.
What our clients say about us.
Simone & her team are outstanding operators and has helped us reinvent our business operating model in record time. From inbound customer enquiries to invoice processing, social media, blog articles and order processing.
They come up with a more efficient way of doing things and implement in a very short timeframe. I would highly recommend Simone and her team to anyone that is looking to create business efficiencies and improve customer experience.
Simone & her team has been an absolute joy to work with. They never fail to put a smile on my face and make me feel like we’re all in this together for the greater good! It’s not uncommon to come in to the office each day to see that they have been hard at work making sure everything gets taken care of — even if it means going above-and beyond what was expected. We couldn’t be more thankful to Simone and her team for the value they have added to our business.
Simone & her team are rockstars! We hired them to assist in the set-up of The Wellness Makers, thinking we’d need different people to get all of the required expertise. So far we’ve found there is nothing this powerhouse team cannot do! In a very short time Simone and her team have become an indispensable part of our business. I can recommend them wholeheartedly, as long as they keep some time for us!
Simone & her team is absolutely brilliant. There is quite literally no task that they have not been able to complete. They are highly astute, efficient and capable.
Not only do they possess tremendous skills in solving IT challenges, they are also highly creative and has an excellent flair for branding, graphic design and social media preparation and management.
Their work ethic is second to none and I highly recommend them for any role they choose to take on.
Great service! Definitely will be recommending to others. It is a bit daunting at first handing over essential tasks but Simone and her team really blew my expectations out of the water.
Between them managing the bandend administration and key employees managing sales and fulfillment, I don’t even need to go into work some days! A+++
At Business Blueprint, I watched a seminar on
‘Delegate to Elevate’ and another on hiring a Virtual Assistant – So I made the move and hired Simone & her team.
This has been one of the best business decisions I have made, in a short amount of time we have updated all the branding materials, created a proper lead funnel and landing page, put some structure and consistency around social media, and set up remote systems.
I can highly recommend Simone and her team.
Incredible skills with managing social media, writing posts, creating videos, engagement as well as exceptional administration and data skills including Active Campaign and database management.
Simone & her team are also great communicators with their tasks, efficient, and honest, and I would recommend them to any business looking to add administration, data, creativity, copywriting, or marketing skills to their team.
I used to be a little afraid of hiring an outside voice for my company, but now I can’t imagine going back.
Simone understood exactly what type of service we needed from the moment we hired her giving us new ideas or input when necessary – whether it’s on content strategy, design or how we can add
efficiency to our business!
If you are looking for a VA that can add value to your business, look no further than Simone and her team.
Wellbeing Workshop have now been working with Simone and her wonderful team for 2 years. After seeing how exceptional the quality of her work was and being so impressed with her prompt response times and assistance, we have now signed up on a monthly basis.
Simone listens to the needs of our business and offers solutions that work within our budget. She always delivers work that exceeds expectations. I can not recommend her services enough!
Why do business owners and professional need virtual assistants?
Having a virtual assistant can be a game-changer for businesses and professionals alike. A virtual assistant not only optimises your daily tasks and improves efficiency, but also allows you to focus on the core aspects of your business or profession. By delegating tasks such as scheduling, email management, and others to a virtual assistant, you can better utilise your valuable time and resources.
Additionally, a virtual assistant is typically more cost-effective than hiring a full-time employee, offering flexibility and scalability based on your unique needs.
Capable Virtual Assistants
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Administrative Virtual Assistants
Our Administrative VAs are the backbone of business operations, ensuring everything runs smoothly behind the scenes. Whether you’re looking for general administrative support or specialized tasks, our team can handle it all.
General Administrative VA
- Handles scheduling, email management, and client communications.
- Manages travel arrangements, meeting coordination, and task prioritization.
- Provides reliable support in day-to-day operations, freeing up your time for high-level decision-making.
Specialized Administrative VA
- Customer Support: Assists with customer inquiries, manages live chats, and ensures prompt email responses.
- Project Management: Oversees project timelines, team coordination, and deadline tracking.
- Sales & Marketing: Manages CRM systems, email marketing campaigns, and sales funnels.
- E-commerce: Handles product listings, inventory management, order fulfillment, and customer inquiries specific to online stores.
- Financial/Bookkeeping: Provides bookkeeping, invoicing, payroll management, and financial reporting services.
Our Administrative VAs are skilled in various platforms and tools, offering tailored services based on your unique business needs.
Creative Virtual Assistants
Our Creative VAs bring your vision to life, offering expertise in design, content creation, and branding. They are perfect for businesses looking to enhance their visual and written communication without the need for a full-time in-house team.
Graphic Design VA
- Creates visually engaging designs for social media, websites, presentations, and marketing materials.
- Designs logos, brochures, and banners that align with your brand identity.
- Ensures consistent branding across all platforms, from digital to print.
Content Writing VA
- Produces blog posts, articles, website copy, and marketing content tailored to your brand voice.
- Specializes in SEO content creation to boost your online visibility.
- Crafts compelling product descriptions, press releases, and newsletters.
Our Creative VAs collaborate closely with you to ensure that every piece of content reflects your brand’s personality and goals.
Technical Virtual Assistants
Our Technical VAs provide specialized support for businesses needing expertise in IT, web development, and technical troubleshooting. They ensure your systems are running efficiently, and your digital presence is optimized.
Web Development VA
- Builds, maintains, and updates websites, ensuring they are fully functional and responsive.
- Handles web hosting, domain management, and plugin updates for a smooth user experience.
- Provides custom development solutions to suit your business goals.
IT Support VA
- Assists with software troubleshooting, system setup, and general IT support.
- Ensures data security, manages backups, and handles basic network troubleshooting.
- Implements cloud solutions, manages servers, and supports remote teams with tech issues.
Our Technical VAs are equipped with the latest tools and expertise to keep your business technology operating seamlessly, ensuring efficiency and security.
Our Proven Process
Discovery
Have an online meeting with our delegation specialist who will help you understand the support you need to get the results you want. Our goal is to understand how to create value in your business, whether its getting your time back, or helping your business grow.
Onboarding
We'll hand pick the VA that's the perfect fit for your needs and assign him or her as your primary. We'll set up a meeting with you to meet the VA and explain the next steps. In this stage, we also sign the service agreement, set up the payments, and establish our communication routes.
Learning
During the first month of your VA, our Operations Team guided by our Delegation Specialists will help integrate your VA to your business. Based on your leadership style, and your goals, we help further develop your VA specific to your needs.
Working
Once your VA is all settled and while he or she is helping you with business tasks, our Operations Team will continue to oversee their work to ensure that it always meet your desired outcome. We also hold monthly coaching sessions for our VAs to make sure they continue to grow and are able to provide new intiatives.
Meet Your Workforce Online
Simone
Founder & Delegation Specialist
Strawberry
Operations Manager
KZ
Success Manager
Mike
Success Manager
Krizia
Administrative VA
Jam
Executive VA
Jean
Executive VA
Mato
Administrative VA
Verge
Technical VA
Christian
Creative VA
Bella
Technical VA
Julian
Technical VA
Ludwig
Administrative VA
Kathy
Office Staff
Beverly
Executive VA
Frequently Asked Questions
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How quickly can I have a VA?
After your discovery call, we ask for 7 business days to put your thoughts into action. Another 2 days to set everything up – and you’re VA will be all ready to help you on your day-to-day tasks.
How does payment work?
Upon signing your service agreement, we provide you a subscription link which makes the payments convenient. We are postpaid on a monthly basis.
We accept bank transfers – via Wise, and debit/credit cards via Stripe or PayPal.
Part time or full time?
To experience the true value of delegation, we do recommend getting a full time VA for 8 hours day, 5 days a week.
If you need part time, 10-20 hours per week, this is also available for a different hourly rate than full time VAs.
What if I don't use up my time?
Our Delegation Specialists and Management team will always be proactive when it comes to encouraging you on how to best utilise your VA’s time.
But just because you didn’t delegate, doesn’t mean the VA won’t be paid. We don’t roll unused hours because our VAs has already dedicated those hours for you.
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What timezone does my VA work on?
For full time VAs – they will follow your timezone, and you can identify a shift time for them. Our Delegation Specialist will help you identify the time range where in you need support the most.
For part-time VAs where they have less than 40 hours of work, we’ll discuss the availability between you and the VA to find the best time that would work both ways!
Information risk?
All of our VAs are employed and we contracts in place with them. On top of this, we also will have a Service Agreement with you that covers non-discloure.
The benefit of working with a Managed VA team is that you don’t need to worry about the risk of your information getting elsewhere. Our VAs have been trusted with payment information, business secrets, and passwords.
Specifically for passwords, we use a Password Management Tool – 1Password – so you can provide your passwords to the Success Manager or your VA and it’ll be safely stored there. You can also invite your VA to the tool that you use for more convenience – like LastPass or others.
Do I need to pay for my own tools?
That depends on you and what we have available to use. For example, tools like Canva, or Adobe – we already have those. You can take advantage of that and you won’t need to sign up for your own account. But since it’s our internal tool which is only meant to be used by your VA, you can only have access to graphics made, but not to the tool itself to use it on your own.
What is my VA gets sick? Or is unavailable?
As a Managed VA team, this is something we try to address as much as possible. Though you have 1 primary VA – there’s a Success Manager on top of your VA. Our Success Managers are aware of the processes and work being done by our VA, and in the case of your VA’s unforseen absence, it is our Success Managers who swiftly comes to assist you – for uninterrupted support.