Virtual Support Team
YOUR WORKFORCE ONLINE

ABOUT US

Your Workforce Online is a team of highly-efficient virtual assistants based in the Philippines. We started of as freelancers and the business itself was established in 2021. From then on, we choose to provide Managed Virtual Assistance Services rather than become an agency, and this is because we want to make sure our clients get the results they want, and not just match them to freelancers.

We work as a team – and every Virtual Assistant reports to a Success Manager who continues to validate the quality of task delivery and support provision. Our operations team also manages monthly coaching sessions to ensure that our team continuous to grow, not just in numbers but also in skills and our expertise.

Your Workforce Online provides administrative, creative, marketing, and technical virtual assistance. We specialise in implementation and task management. We value your goals and are equipped with the knowledge and skills to help you achieve them.

Not sure about outsourcing tasks?
LET's TALK ABOUT IT!
YOUR WORKFORCE ONLINE

oUR CORE VALUES

Render Services
with Integrity

Deliver Excellent
Results

Flourish:
Grow with Demand

ADMINISTRATIVE

The backbone of your business operations.

CREATIVE

The ones who implements your marketing vision.

TECHNICAL

The experts who keeps the business running.
OUR TEAM

MEET YOUR WORKFORCE ONLINE

Delegation Specialist Operations Support

SIMONE

FOUNDER
Operations Virtual Assistant

STRAWBERRY

OPERATIONS MANAGER
Digital Marketing Virtual Assistant

EFREN DAN KZ

SUCCESS MANAGER
Digital Marketing Virtual Assistant

MIKE JAN

SUCCESS MANAGER
Virtual Assistant Philippines

JAM

SUCCESS MANAGER
Remote Support Bookkeeping

KATHERINE

HUMAN RESOURCES
Remote Support Bookkeeping

KRIZIA

FINANCE LEAD
Digital Marketing Specialist

JULIAN

ADMIN & TECH VA
Admin Virtual Assistant

MARIE

ADMIN VA
Executive Assistant

JEAN

ADMIN & TECH VA
Technical Virtual Assistant

BEVERLY

ADMIN & TECH VA
OUR PROVEN PROCESS

how we work

DIScOVERY

Have an online meeting with our delegation specialist who will help you understand the support you need to get the results you want.

Our goal is to understand how to create value in your business, whether its getting your time back, or helping your business grow.

ONBOARDING

Once you decide to hire a virtual assistant, we'll hand pick the VA that's the perfect fit for your needs and assign him or her as your primary.

In this stage, we also sign the service agreement, set up the payments, and establish our communication routes.

LEARNING PHASE

During the first month of your VA, our Operations Team guided by our Delegation Specialists will help integrate your VA to your business.

Based on your leadership style, and your goals, we help further develop your VA specific to your needs.

WORKING PHASE

Once your VA is all settled and while he or she is helping you with business tasks, while Operations Team keeps your VA accountable and aligned.

We also hold monthly coaching sessions for our VAs to make sure they continue to grow.

CAPABLE VIRTUAL ASSISTANTS *

Our Administrative VAs are the backbone of business operations, ensuring everything runs smoothly behind the scenes. Whether you're looking for general administrative support or specialized tasks, our team can handle it all.

GENERAL ADMINISTRATIVE VA

Handles scheduling, email management, and client communications. Manages travel arrangements, meeting coordination, and task prioritization. Provides reliable support in day-to-day operations, freeing up your time for high-level decision-making.

VA SPECIALIZED ADMINISTRATIVE VA

Customer Support: Assists with customer inquiries, manages live chats, and ensures prompt email responses.

Project Management: Oversees project timelines, team coordination, and deadline tracking.

Sales & Marketing: Manages CRM systems, email marketing campaigns, and sales funnels.

E-commerce: Handles product listings, inventory management, order fulfillment, and customer inquiries specific to online stores.

Financial/Bookkeeping: Provides bookkeeping, invoicing, payroll management, and financial reporting services.

To support growing businesses, our Virtual Administrative Assistants are skilled across a range of platforms and tools, delivering tailored Virtual Assistant Services aligned with your unique business needs.

Our Creative VAs bring your vision to life, offering expertise in design, content creation, and branding. Unlike many traditional virtual assistant companies, we provide structured creative support without the need for a full-time in-house team.

GRAPHIC DESIGN VA

Creates visually engaging designs for social media, websites, presentations, and marketing materials. Designs logos, brochures, and banners that align with your brand identity. Ensures consistent branding across all platforms, from digital to print.

CONTENT WRITING VA

Produces blog posts, articles, website copy, and marketing content tailored to your brand voice. Specializes in SEO content creation to boost your online visibility. Crafts compelling product descriptions, press releases, and newsletters.

Our Creative VAs collaborate closely with you to ensure that every piece of content reflects your brand’s personality and goals.

Our Technical VAs provide specialized support for businesses needing expertise in IT, web development, and technical troubleshooting. They ensure your systems are running efficiently, and your digital presence is optimized.

WEB DEVELOPMENT VA

Builds, maintains, and updates websites, ensuring they are fully functional and responsive. Handles web hosting, domain management, and plugin updates for a smooth user experience. Provides custom development solutions to suit your business goals.

IT SUPPORT VA

Assists with software troubleshooting, system setup, and general IT support. Ensures data security, manages backups, and handles basic network troubleshooting. Implements cloud solutions, manages servers, and supports remote teams with tech issues.

Our Technical VAs are equipped with the latest tools and expertise to keep your business technology operating seamlessly, ensuring efficiency and security.
Auxcircle Virtual Assistant Services
Auxcircle Virtual Assistance Services remains to be our Business Name.

Established November of 2021 – Aux was taken from the word Auxiliary which means an extension, while Circle was a term we use to describe us as a team.

We love our business name but we soon realised it wasn’t as straightforward and easily deciphered by our business audience.

And thus, we decided to go with a different brand name.

We took on the brand name Your Workforce Online because it was exactly what we were.

Coincidentally, we fell upon an available domain name that says exactly that: yourworkforce.online

But our vision, mission, and goals remain the same.

We aim to make “getting help” easier for you and be a part of the cause that frees up your time for bigger things!
GOT QUESTIONS?

FREQUENTLY ASKED QUESTIONS

After your discovery call, we ask for 7 business days to put your thoughts into action. Another 2 days to set everything up – and your VA will be all ready to help you with your day-to-day tasks as part of our Managed Virtual Assistant Services.

Once your Virtual Assistant hire is confirmed, our team will ensure everything is in place so your services can begin smoothly, giving you more time to focus on your business.

Upon signing your service agreement, we provide you a subscription link which makes the payments convenient. We are pre-paid on a monthly basis.

We accept bank transfers - via Wise, and debit/credit cards via Stripe or PayPal.

To experience the true value of delegation, we do recommend getting a full-time Virtual Assistant for 8 hours day, 5 days a week.

If you need part-time Virtual Assistant services, 10-35 hours per week, this is also available for a different hourly rate than full time VAs.

Our Delegation Specialists and Management team will always be proactive when it comes to encouraging you on how to best utilise your VA's time.

But just because you didn't delegate, doesn't mean the VA won't be paid. We don't roll unused hours because our VAs has already dedicated those hours for you.

We work with businesses across Australia, New Zealand, and the United States, including Sydney, Melbourne, Gold Coast, Victoria, and Auckland.

Our services are delivered remotely, which allows us to support businesses regardless of location. We adjust to your time zone and workflow to ensure consistency and alignment.

Our goal is to provide reliable virtual assistant services that fit your operations, no matter where your business is located.

For full time VAs - they will follow your timezone, and you can identify a shift time for them. Our Delegation Specialist will help you identify the time range where in you need support the most.

For part-time VAs where they have less than 40 hours of work, we'll discuss the availability between you and the VA to find the best time that would work both ways!

All of our VAs are employed and we have contracts in place with them. On top of this, we also will have a Service Agreement with you that covers non-discloure.

The benefit of working with a Managed VA team is that you don't need to worry about the risk of your information getting elsewhere. Our VAs have been trusted with payment information, business secrets, and passwords.

Specifically for passwords, we use a Password Management Tool - 1Password - so you can provide your passwords to the Success Manager or your VA and it'll be safely stored there. You can also invite your VA to the tool that you use for more convenience - like LastPass or others.

That depends on you and what we have available to use. For example, tools like Canva, or Adobe - we already have those. You can take advantage of that and you won't need to sign up for your own account. But since it's our internal tool which is only meant to be used by your VA, you can only have access to graphics made, but not to the tool itself to use it on your own.

As a Managed VA team, this is something we try to address as much as possible. Though you have 1 primary VA - there's a Success Manager on top of your VA. Our Success Managers are aware of the processes and work being done by our VA, and in the case of your VA's unforseen absence, it is our Success Managers or Relievers who swiftly comes to assist you - for uninterrupted support.

You can assign tasks through the tools you already use. We commonly work with platforms like Slack, Outlook, Microsoft Teams, and project management systems such as Monday.com for structured task tracking and visibility.

Your Success Manager helps prioritise work, clarify instructions, and ensure nothing slips through the cracks. Time tracking and task updates are managed inside Monday.com so you always have transparency.

If you have specific workflow preferences or questions, you can reach out to us directly and we’ll adjust to suit your setup.