Contact us.
Not sure what kind of help you need?
Book a free discovery call with our Delegation Specialist and get the guidance you need to fully take advantage of real delegation – not just telling people what to do which still ties you down!
What our clients say about us.
Simone & her team are outstanding operators and has helped us reinvent our business operating model in record time. From inbound customer enquiries to invoice processing, social media, blog articles and order processing.
They come up with a more efficient way of doing things and implement in a very short timeframe. I would highly recommend Simone and her team to anyone that is looking to create business efficiencies and improve customer experience.
Simone & her team has been an absolute joy to work with. They never fail to put a smile on my face and make me feel like we’re all in this together for the greater good! It’s not uncommon to come in to the office each day to see that they have been hard at work making sure everything gets taken care of — even if it means going above-and beyond what was expected. We couldn’t be more thankful to Simone and her team for the value they have added to our business.
Simone & her team are rockstars! We hired them to assist in the set-up of The Wellness Makers, thinking we’d need different people to get all of the required expertise. So far we’ve found there is nothing this powerhouse team cannot do! In a very short time Simone and her team have become an indispensable part of our business. I can recommend them wholeheartedly, as long as they keep some time for us!
Simone & her team is absolutely brilliant. There is quite literally no task that they have not been able to complete. They are highly astute, efficient and capable.
Not only do they possess tremendous skills in solving IT challenges, they are also highly creative and has an excellent flair for branding, graphic design and social media preparation and management.
Their work ethic is second to none and I highly recommend them for any role they choose to take on.
Great service! Definitely will be recommending to others. It is a bit daunting at first handing over essential tasks but Simone and her team really blew my expectations out of the water.
Between them managing the bandend administration and key employees managing sales and fulfillment, I don’t even need to go into work some days! A+++
At Business Blueprint, I watched a seminar on
‘Delegate to Elevate’ and another on hiring a Virtual Assistant – So I made the move and hired Simone & her team.
This has been one of the best business decisions I have made, in a short amount of time we have updated all the branding materials, created a proper lead funnel and landing page, put some structure and consistency around social media, and set up remote systems.
I can highly recommend Simone and her team.
Incredible skills with managing social media, writing posts, creating videos, engagement as well as exceptional administration and data skills including Active Campaign and database management.
Simone & her team are also great communicators with their tasks, efficient, and honest, and I would recommend them to any business looking to add administration, data, creativity, copywriting, or marketing skills to their team.
I used to be a little afraid of hiring an outside voice for my company, but now I can’t imagine going back.
Simone understood exactly what type of service we needed from the moment we hired her giving us new ideas or input when necessary – whether it’s on content strategy, design or how we can add
efficiency to our business!
If you are looking for a VA that can add value to your business, look no further than Simone and her team.
Wellbeing Workshop have now been working with Simone and her wonderful team for 2 years. After seeing how exceptional the quality of her work was and being so impressed with her prompt response times and assistance, we have now signed up on a monthly basis.
Simone listens to the needs of our business and offers solutions that work within our budget. She always delivers work that exceeds expectations. I can not recommend her services enough!
Frequently Asked Questions
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How quickly can I have a VA?
After your discovery call, we ask for 7 business days to put your thoughts into action. Another 2 days to set everything up – and you’re VA will be all ready to help you on your day-to-day tasks.
How does payment work?
Upon signing your service agreement, we provide you a subscription link which makes the payments convenient. We are postpaid on a monthly basis.
We accept bank transfers – via Wise, and debit/credit cards via Stripe or PayPal.
Part time or full time?
To experience the true value of delegation, we do recommend getting a full time VA for 8 hours day, 5 days a week.
If you need part time, 10-20 hours per week, this is also available for a different hourly rate than full time VAs.
What if I don't use up my time?
Our Delegation Specialists and Management team will always be proactive when it comes to encouraging you on how to best utilise your VA’s time.
But just because you didn’t delegate, doesn’t mean the VA won’t be paid. We don’t roll unused hours because our VAs has already dedicated those hours for you.
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What timezone does my VA work on?
For full time VAs – they will follow your timezone, and you can identify a shift time for them. Our Delegation Specialist will help you identify the time range where in you need support the most.
For part-time VAs where they have less than 40 hours of work, we’ll discuss the availability between you and the VA to find the best time that would work both ways!
Information risk?
All of our VAs are employed and we contracts in place with them. On top of this, we also will have a Service Agreement with you that covers non-discloure.
The benefit of working with a Managed VA team is that you don’t need to worry about the risk of your information getting elsewhere. Our VAs have been trusted with payment information, business secrets, and passwords.
Specifically for passwords, we use a Password Management Tool – 1Password – so you can provide your passwords to the Success Manager or your VA and it’ll be safely stored there. You can also invite your VA to the tool that you use for more convenience – like LastPass or others.
Do I need to pay for my own tools?
That depends on you and what we have available to use. For example, tools like Canva, or Adobe – we already have those. You can take advantage of that and you won’t need to sign up for your own account. But since it’s our internal tool which is only meant to be used by your VA, you can only have access to graphics made, but not to the tool itself to use it on your own.
What is my VA gets sick? Or is unavailable?
As a Managed VA team, this is something we try to address as much as possible. Though you have 1 primary VA – there’s a Success Manager on top of your VA. Our Success Managers are aware of the processes and work being done by our VA, and in the case of your VA’s unforseen absence, it is our Success Managers who swiftly comes to assist you – for uninterrupted support.