About us.
Your Workforce Online is a team of highly-efficient virtual assistants based in the Philippines. We started of as freelancers and the business itself was established in 2021. From then on, we choose to provide Managed Virtual Assistance Services rather than become an agency, and this is because we want to make sure our clients get the results they want, and not just match them to freelancers.
We work as a team – and every Virtual Assistant reports to a Success Manager who continues to validate the quality of task delivery and support provision. Our operations team also manages monthly coaching sessions to ensure that our team continuous to grow, not just in numbers but also in skills and our expertise.
Your Workforce Online provides administrative, creative, marketing, and technical virtual assistance. We specialise in implementation and task management. We value your goals and are equipped with the knowledge and skills to help you achieve them.
Not sure about outsourcing tasks?
Click here to book a free call with our delegation specialist.
Our Core Values
Render Services
with Integrity
Deliver Excellent
Results
Grow with Demand
& Flourish
Meet Your Workforce Online
Simone
Founder & Delegation Specialist
Strawberry
Operations Manager
KZ
Success Manager
Mike
Success Manager
Krizia
Administrative VA
Jam
Executive VA
Jean
Executive VA
Mato
Administrative VA
Verge
Technical VA
Christian
Creative VA
Bella
Technical VA
Julian
Technical VA
Ludwig
Administrative VA
Kathy
Office Staff
Our Proven Process
Discovery
Have an online meeting with our delegation specialist who will help you understand the support you need to get the results you want. Our goal is to understand how to create value in your business, whether its getting your time back, or helping your business grow.
Onboarding
We'll hand pick the VA that's the perfect fit for your needs and assign him or her as your primary. We'll set up a meeting with you to meet the VA and explain the next steps. In this stage, we also sign the service agreement, set up the payments, and establish our communication routes.
Learning
During the first month of your VA, our Operations Team guided by our Delegation Specialists will help integrate your VA to your business. Based on your leadership style, and your goals, we help further develop your VA specific to your needs.
Working
Once your VA is all settled and while he or she is helping you with business tasks, our Operations Team will continue to oversee their work to ensure that it always meet your desired outcome. We also hold monthly coaching sessions for our VAs to make sure they continue to grow and are able to provide new intiatives.
Auxcircle Virtual Assistance Services remains to be our Business Name.
Established November of 2021 – Aux was taken from the word Auxiliary which means an extension, while Circle was a term we use to describe us as a team.
We love our business name but we soon realised it wasn’t as straightforward and easily deciphered by our business audience.
And thus, we decided to go with a different brand name.
We took on the brand name Your Workforce Online because it was exactly what we were.
Coincidentally, we fell upon an available domain name that says exactly that: yourworkforce.online
But our vision, mission, and goals remain the same.
We aim to make “getting help” easier for you and be a part of the cause that frees up your time for bigger things!
Frequently Asked Questions
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How quickly can I have a VA?
After your discovery call, we ask for 7 business days to put your thoughts into action. Another 2 days to set everything up – and you’re VA will be all ready to help you on your day-to-day tasks.
How does payment work?
Upon signing your service agreement, we provide you a subscription link which makes the payments convenient. We are postpaid on a monthly basis.
We accept bank transfers – via Wise, and debit/credit cards via Stripe or PayPal.
Part time or full time?
To experience the true value of delegation, we do recommend getting a full time VA for 8 hours day, 5 days a week.
If you need part time, 10-20 hours per week, this is also available for a different hourly rate than full time VAs.
What if I don't use up my time?
Our Delegation Specialists and Management team will always be proactive when it comes to encouraging you on how to best utilise your VA’s time.
But just because you didn’t delegate, doesn’t mean the VA won’t be paid. We don’t roll unused hours because our VAs has already dedicated those hours for you.
virtual assistant
virtual assistant
What timezone does my VA work on?
For full time VAs – they will follow your timezone, and you can identify a shift time for them. Our Delegation Specialist will help you identify the time range where in you need support the most.
For part-time VAs where they have less than 40 hours of work, we’ll discuss the availability between you and the VA to find the best time that would work both ways!
Information risk?
All of our VAs are employed and we contracts in place with them. On top of this, we also will have a Service Agreement with you that covers non-discloure.
The benefit of working with a Managed VA team is that you don’t need to worry about the risk of your information getting elsewhere. Our VAs have been trusted with payment information, business secrets, and passwords.
Specifically for passwords, we use a Password Management Tool – 1Password – so you can provide your passwords to the Success Manager or your VA and it’ll be safely stored there. You can also invite your VA to the tool that you use for more convenience – like LastPass or others.
Do I need to pay for my own tools?
That depends on you and what we have available to use. For example, tools like Canva, or Adobe – we already have those. You can take advantage of that and you won’t need to sign up for your own account. But since it’s our internal tool which is only meant to be used by your VA, you can only have access to graphics made, but not to the tool itself to use it on your own.
What is my VA gets sick? Or is unavailable?
As a Managed VA team, this is something we try to address as much as possible. Though you have 1 primary VA – there’s a Success Manager on top of your VA. Our Success Managers are aware of the processes and work being done by our VA, and in the case of your VA’s unforseen absence, it is our Success Managers who swiftly comes to assist you – for uninterrupted support.